Frequently Asked Questions

Processing times vary depending on the product and level of customization. Most orders are completed within 3-7 business days, and then promptly sent out for shipping.
Rush orders may be available upon request. Please reach out to us directly.
Since all items are custom-made, returns are not accepted. However, please contact us if there is an issue with your order - your satisfaction is our priority!
Check out our Returns & Refunds Policy here: https://www.sewingsister.com/refund-policy
Yes! All of our products are personalized and made to order. We can customize names, initials, dates, quotes, and special details to create a meaningful keepsake for your wedding day.
We are always open to custom projects as well. Contact us directly to discuss!
You can include personalization details at checkout or contact us directly with custom requests.
Absolutely. We currently have a bouquet wrap, bridal bag, and ring pillow product set up in our shop to include heirloom piece pricing.
We are happy to create other pieces for you. Contact us directly to create your custom order.
A “something blue” keepsake is a meaningful wedding accessory that incorporates blue details as part of the traditional bridal good luck custom.